Hourly Visits
Expert private care at home, on your schedule, to your standard
Private domiciliary care from Seren Healthcare Solutions means skilled, friendly home caregivers visiting at the times that matter most, with no compromises on quality, dignity or consistency.
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What is Domiciliary care?
Trustworthy care, at the hours you need it, can be harder to find than it should be
Most families searching for home caregivers near them are not looking for a complex arrangement. They want someone they can trust: a skilled, warm, reliable person who will show up when they say they will, treat their loved one with genuine respect, and get on with the job without fuss or prompting.
The frustration is that this feels harder to find than it should be. Too many families settle for care that is inconsistent, impersonal or simply not good enough because they do not know that a better standard exists.
Private domiciliary care from Seren Healthcare Solutions is different. Once families experience the warmth, the professionalism and personal attention of our home caregivers, the response is always the same: they wish they had found us sooner. Our carers are, without exception, humble, friendly and genuinely skilled. And every one of them is trained to administer medication.
Round-the-clock support, in the home they love
Private domiciliary care, also known as home care or visiting care, means a trained, experienced carer comes to your loved one's home to provide one-to-one support at agreed times. Unlike a care home, your loved one stays exactly where they want to be: in familiar surroundings, with their own routines, in full control of their daily life.
Unlike council-arranged care, private domiciliary care gives you the freedom to choose who comes, when they come, and what they do. You will always know your carer. Visits can be arranged for as little as 30 minutes a week or as frequently as several times a day, and scaled up or down as needs change. For those who need more intensive support, overnight care, waking nights and full live-in arrangements are also available.
What distinguishes Seren's private home care services is the standard we hold ourselves to. Our home caregivers are not agency staff dispatched to fill a rota. They are carefully matched, consistently deployed, clinically trained professionals who take genuine pride in their work, and it shows.
How we arrange private domiciliary care
Every arrangement is shaped around your loved one. Choose the visit pattern that works and change it as needs evolve.
Daily Care
Consistent, regular home care for elderly
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Overnight Care
Support through the night
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Respite Care
A trusted break for family carers
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We don't settle for the basics
Support provided across all visits includes
- Personal care and hygiene
- Medication administration
- Meal preparation and nutrition support
- Food and fluid intake monitoring
- Laundry and light housework
- Community outings and social activities
- Attending medical appointments
- Collecting prescriptions
- Companionship and emotional support
- Stroke recovery and rehabilitation
Who our private domiciliary care supports
Our private home care services are designed for individuals with a wide range of needs, each receiving a care plan that fits them specifically.
Dementia & mental health
Specialist support for people living with dementia or mental ill health, delivered with patience, routine and understanding.
Post-hospital discharge
Concentrated, dependable care following hospital discharge, to help older people and those with serious conditions recover safely at home.
Stroke recovery
Long-term support from experienced carers, focused on restoring independence and confidence at home.
Respite for family carers
Planned and emergency respite care for elderly relatives, giving family carers the rest they need without compromising care.
End of life care
Compassionate, dignified care at home during the final stages of life, supporting both the individual and their family.
General elderly home care
Day-to-day private home care for elderly people who want to remain independent, safe and comfortable at home.
How we arrange your care
Getting started with private domiciliary care is straightforward. We take the time to get it right before a single visit takes place.
Step One
A personal relationship manager stays in contact as your single point of call
Step Two
Care begins. Consistent, recorded, reviewed and adjusted as needs evolve
Step Three
We match and introduce the right home caregiver for your loved one
Step Four
Risk assessment and bespoke care plan drawn up with you
Step Five
Initial call where we learn about your loved one's needs, routines and preferences
Understanding private care at home costs
Private domiciliary home care costs typically run from around £27–£32 per hour in Wales and the wider UK, depending on the level of care required, time of day and visit frequency. Overnight and waking night cover is priced separately. We will always be transparent about costs before any care is arranged.
There are also funding routes that many families are not aware of and our team will help you explore what you may be entitled to.
Local Authority Funding
Following a free care needs assessment, your local council may fund all or part of your home care if assets do not exceed £23,500.
NHS Continuing Healthcare
Covers the full cost of care for those with a primary health need. Often not applied for because families don't know it exists. Ask your GP for a referral.
Attendance Allowance
For those over State Pension age with a physical or mental health need. Currently £73.90–£110.40 per week (2025/26). Can be used directly toward private home care costs.
Equity Release
Lifetime mortgages and home reversion schemes can release funds from your property to pay for home care without needing to sell. We can connect you with specialist advisors.
Private Funding
Many families choose to fund private domiciliary care directly, giving maximum flexibility in choosing their home caregivers and arranging visits at their preferred times.
Questions we hear from families every day
What is domiciliary care — and how is it different from a care home?
Domiciliary care means a trained carer comes to your loved one's own home to provide support — rather than your loved one moving into a residential facility. They keep their independence, their routines and their familiar surroundings. For most people, this is exactly what they would choose. Private domiciliary care takes this further by giving you full control over who comes, when they come, and what they do — with no compromise on consistency or quality.
Will the quality of private home care really be better than what the council arranges?
In our experience — consistently, yes. Families who have previously used council-arranged domiciliary care almost universally tell us that there is a difference in standard. With private care, you always know your carer, visits are not cut short, and the care plan is tailored to the individual rather than a generic template. Our home caregivers are also notably warmer and friendlier than people expect — this is something we are genuinely proud of.
Can carers administer medication?
Yes — every one of our carers is trained in medication administration. This is a standard part of how we work, not an add-on. Medication management is included in every care plan where it is needed, and is overseen with full clinical accountability and detailed record-keeping at every visit.
Can I arrange overnight or waking night care as well as daytime visits?
Absolutely. We offer the full range of visit types: hourly daytime calls, daily care, sleeping night cover and full waking night support. Many families start with daytime visits and add overnight care as needs change. We make it straightforward to adjust the arrangement at any time.
How do I find home caregivers near me who are right for my loved one?
Call our team on 01633 526 711. We will take the time to understand your loved one's specific needs, personality and preferences — and match them with the right private carer accordingly. We do not fill gaps in a rota. We make introductions we are confident about, and we stay in contact throughout.
Ready to arrange private domiciliary care for your loved one?
Call us on 01633 526 711 or send an enquiry below. Our team will listen carefully, answer every question honestly, and arrange care you can trust from day one.
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